General Product & Technology
What is the SkySaver system and how does it work?
SkySaver is a portable personal rescue system combining a patented Automatic Descent Device (ADD) with a backpack-style harness that allows users to safely self-evacuate from multi-story buildings by descending at a steady, controlled speed of 1.6–6.5 feet (0.5–2 meters) per second.
Does SkySaver require electricity, maintenance, or prior training?
No, the system is entirely mechanical, requiring zero electricity, no ongoing maintenance, and no prior training for end-users, making it intuitive and reliable even under high stress.
What weight and height capacities do the systems support?
Standard models accommodate individuals weighing between 66–300 lbs (30–135 kg) and cover descent heights of about 80 to 390 ft (25, 50, 80 and 120 m), with Easy Rescue low-altitude systems for 20–50 ft (6 to 15 m).
Can users evacuate with children, infants, or pets?
Yes, SkySaver offers specialized parent models and front-mounted external attachments designed to safely lower babies (up to 25 lbs / 11 kg), children (up to 65 lbs / 30 kg), and pets (5–25 lbs / 2–11 kg) alongside an adult.
Safety, Compliance & Standards
What international standards and certifications do SkySaver products meet?
SkySaver products carry the CE mark, comply with ISO 9001:2015 quality standards, and are rigorously tested and certified by leading global bodies such as TÜV Germany, SZU Czech Republic, Gravitec USA, and the Standards Institution of Israel for strict ANSI, ASTM, and EN standards.
Is SkySaver covered by product liability insurance?
Yes, SkySaver has carried product insurance from Lloyd’s of London for 9 consecutive years, providing complete commercial peace of mind for international partners and end-users.
Business Models & Partnership Opportunities
What partnership tracks are available for prospective distributors and agents?
We offer three flexible commercial frameworks—Exclusive Regional Distributors (with territory exclusivity and inventory commitments), Local Distributors (for direct sales without exclusivity), and Sales Representatives/Agents (focusing on business development or drop-shipping on commission)—tailored to fit various business scales.
What support does SkySaver provide to its business partners?
We fully support our partner network by providing comprehensive technical assistance, localized marketing materials, direct regional lead referrals, demonstration units, and regular performance follow-up meetings.
Reusability & Warranty
Are SkySaver systems single-use (disposable), or can they be reused?
SkySaver units are fully reusable, meaning that after an activation or routine drill, the system can be rewound and recertified directly by our factory team or an authorized local dealer.
What is the product warranty?
Warranty depends on the product: 7 years for harnesses, dependent attachments and the full-friction devices, 10 years for the Platinum Lightweight ADD, 25 years for the Hercules Heavy-Duty MCBD and the Hercules Pro Heavy-Duty MCBD, and 7 years or factory warranty for anchorage products. Coverage is renewable following a professional technical inspection by our authorized service network.
